Last week, Barbados Free Press received the following email from a Mr. Martin Bryan. We set it aside as we really didn’t know what to make of it, and weren’t sure that our readers would take an interest in Mr. Bryan’s claims. We also didn’t know if Mr. Bryan’s complaint was a one-off misunderstanding.
All that has changed though as we have received several other similar complaints from cricket fans who are having difficulty receiving any help with problems after having purchased Cricket World Cup tickets on the internet. Perhaps some of our readers can offer advice to cricket fans who are having difficulties getting a response from the official CWC ticket seller.
Dear Barbados Free Press
Please see my email below to firstname.lastname@example.org which is self-explanatory. If this is not misleading, I don’t know what is. I have sent this email on 3 different occasions (Feb 16, 20, 27) and I am yet to get a reply. How many other fans have been conned into this? There would appear to be no recourse as I have tried to contact the LOC here and they refer me to the same email to lodge my complaint. This needs exposing so that all of the other “customers” are aware of this situation. Someone is making a mint on this deal and it definitely is not the fans.
Here is my email:
Dear Sir, in 2006, I purchased 7 party stand tickets (6 super 8’s and final) in Barbados. However, after having gone on the official site this morning, I noticed that you are limited to 8 drinks and a combo lunch. I am accustomed of visiting the party stands in Barbados and Trinidad where you get three meals and unlimited drinks for the day. This info, re the limitation, was never mentioned on the site when I purchased the tickets and therefore I would have assumed that the normal hospitality which I am accustomed to applied, with none of these limitations.
Since the category 3 stand is in the same category as the party stand, what you are saying is that each drink and lunch is US$7.22 which is a complete rip-off! When I booked this, I was under the impression that drinks were unlimited and that there would be 3 meals as I am normally accustomed to. If I had known this, I would have simply bought the category 3 ticket (US$25) and fended for myself where drinks and food were concerned. To place these limitations after the fact is an underhanded move in my opinion as these facts should have been presented before the tickets were purchased. Also, it does not say if there will be premium drinks (which once again I am accustomed to) or not. I look forward to your prompt reply.