Tag Archives: Consumer Issues

Barbados Light and Power delivering RUBBISH electricity

Do we have any power quality standards at all?

Has anyone noticed the electrical RUBBISH coming out of the AC outlet in the wall… or is it just me?

My APS battery backup on the floor is constantly going tick-tock as it compensates for fluctuations in local electricity supply.

Several times a day the supply is so bad/under-current/’noisy’ the computer shuts down!

I looked into the software that communicates with the APS unit on the floor to discover the recorded history:

OVER-Voltage-  NEVER!
Under-Voltage: 35 times.
Electrical ‘noise’ – 193 times.

What a marvelous supply history you have, Barbados Light & Power!

by “P”,

photo of harmful current courtesy of Enetics, used for illustrative purposes only. Not a BL&P chart.



Filed under Barbados, Consumer Issues, Energy

CL Financial disaster: Did Trinidad and Tobago Finance Minister Karen Nunez-Tesheira get her money out?

Afra Raymond digs deeper…

“The 325 (CL Financial) shareholders are listed alphabetically, as at 7th September 2008, with details of their occupations and addresses also supplied.  Of course, that list shows, at #289, the then Minister of Finance – Karen Nunez-Tesheira – as Karen Tesheira, Attorney-at-Law – holding some 10,410 shares.”

“Another thing that is striking is that Lawrence Duprey would appear to have only three blocks of shares in his ownership –

  • #47 – CL Duprey Investment Trust – holding 1,634,335 shares, but we are unable to find the details on that company.
  • #78 – DALCO Capital Management Company Limited of #37 Frederick Street, POS – holding 1,947,833 shares. I am assuming that DALCO is a play on his initials – Lawrence Andre Duprey LAD, reversed.
  • #302 – Trustees of CL Financial Limited – holds 119,145 shares.

I am taking that to mean that Lawrence Duprey had under his direct control a maximum of 3,701,313 shares – i.e. 49.35% of the group’s entire shareholding…slightly less than half.”

Further Reading

Afra Raymond posted a story with CL Financial’s Annual Return filed 2009 and as usual he’s like a terrier worrying a bone: he won’t let go. Good for you Afra! Keep at ’em!


Filed under Barbados, Business & Banking, Consumer Issues, Corruption, Crime & Law

FirstCaribbean International Bank fees up. Service? Well that’s something else…

The Increase in Bank fees. Is this reflective of the Customer experience?

by Alison Weekes,

Fifs, MSc, Int.Dip.Comp
Banking & Compliance Professional UK

I note with interest the various comments in relation to the announcement of the increase in bank fees by FirstCaribbean International Bank. We will in the coming months, see whether the strategic plans and income structure of the other competing financial services firms in Barbados will dictate that they too will have to increase their fees.

One wonders where`s the customer’s place in all of this. Continue reading


Filed under Barbados, Business & Banking, Consumer Issues

Arsenic in our food? Keltruth looks at the frightening reality of what we eat…

Does Barbados allow the addition of arsenic to chicken feed?

While surfing the net yesterday I came across the latest from Keltruth Blog…

“Most chicken growers in the US add arsenic to the feed. One such additive is the antibiotic arsenic compound roxarsone. Arsenic additives are approved by the US Food and Drug Administration (FDA) but have been banned in the European Union since 1999. The FDA has been petitioned to ban arsenic, but as far as I know has not acted.”

… from Keltruth Blog’s article Are Most Americans Consuming Meat Laced with a Deadly Poison?

Yikes! I’ve heard all kinds of stories about the food we eat, but never anything about the deliberate introduction of the deadly poison arsenic into our foods. Whatever for? Aren’t there any alternatives available?

The Keltruth article sources many reports and incidents of poisoning and it makes me wonder if arsenic is added to the chicken feed made in Barbados. Strangely enough, one of the people who might know the answer to that question is none other than our Supervisor of Insurance,  Carlos Belgrave. Continue reading


Filed under Agriculture, Barbados, Consumer Issues, Health

Still not liking the taste of your “new” Pine Hill Dairy milk? Here’s why…

UPDATED: July 6, 2012

The recent trade dispute between Pine Hill Dairy and the government of Trinidad and Tobago is about package labeling – according to the news media.

With the ongoing dispute as a background we thought we’d revisit this article by Dr. Lucas that explains why you still can’t stand the taste of the new stuff, er, milk…

The following article was submitted to BFP by Dr. Robert D. Lucas.

Pine Hill Dairy’s “new” milk

Recently, in the local press, concerns have been raised about the labeling as “Fresh” and the refrigerated storage of ultra-pasteurized milk (UP). Pine Hill Dairy (PHD), in an attempt to address these concerns, placed full-page advertisements in the press. I will now explain the concepts of pasteurization, sterilization and fresh as applied to food products. A critical examination of the PHD advertisement is also given. Continue reading


Filed under Agriculture, Barbados, Consumer Issues

Price of a potato in Barbados: $4.63 PLUS 6 cents for the plastic bag!

Plastic bags being sold to customers by weight: at the same price as the produce

I went to buy a potato from TriMart Supermarket, yes the same with the potato last week. Ingrunt me decided to ask the cashier to weigh without bag as the $4.69 was too much. People that damn bag was costing me 6 cents would you believe! From ingrunt to foolish, now to wise, I told cashier even at the new price of $4.63 me nah buy that potato.

The plastic bag was being sold unknowingly to me and at the same cost-per-pound of a potato. That is Highway Robbery!

Kammie Holder


Filed under Barbados, Consumer Issues, Environment

Costly Lesson For Caribbean Businesses: HP Hewlett-Packard Products Have No Warranty In Barbados – How About In Your Country?

Second Update: November 12, 2010

First issue: the person involved with the complaint about the HP Printer Warranty as described in the attached letter eventually received satisfaction from HP.

“This has all been sorted with On Line with the help of Public Council, but it should not have been so difficult to contact & get response from HP. My quarrel is with them not On Line. HP only give a 15 day (thats right) 15 days guarantee, the businesses here make it up to whatever, that’s what HP stipulate, you either put up with it or don’t have HP products legally here.”

Given that HP have just opened a new store in Sheraton Centre (nice bit of reporting on that at Barbados Today 11/11/10 edition), does this warranty issue and the 15 day guarantee still apply?

What is warranty and return policy of the new HP Store? If HP wants to leave a comment or send us an email (barbadosfreepress@yahoo.com) we’ll be happy to give it fair exposure right here at the top.

Updated: November 12, 2010

Thanks to BFP reader Politically Tired for letting us know about a proposed settlement in the HP Hewlett-Packard LaserJet case.

Details can be found at the website HP LaserJet Printer Litigation, Case No. CV 07-00667 AG

We’d also like to know if the person in our original story every received satisfaction from HP…

Mark Hurd HP Warranty

Barbados Business Learns That HP Will Not Honour Colour Laser Printer Warranty In The Caribbean

Mr. Mark Hurd
Chairman of the Board, CEO & President of Hewlett-Packard

Dear Sir,

On 25th April I bought a CP1515n colour laser printer from On Line Consultancies here in Barbados SN ********** FOR $*** Bds. After a short time it began to malfunction, I returned it to the retailers on 25th June, they have a 30 day guarantee, then its down to you. A case # was eventually procured & I was told to call 1 800 711 2884 so I could arrange to have the replacement printer sent by UPS within two days. Since then I have spent approximately 13 hours on the phone to HP trying to be put through to the right department, but as yet no luck, I have been put through to people in Canada, US, & Mexico, none of which can help me as they can’t ship to the Caribbean. Your staff at the Caribbean/Latin America # either have the wrong information/not trained/or what? you tell me, I’m at a total loss as to what to do next. Continue reading


Filed under Barbados, Consumer Issues