When my wife expressed her dismay that LIAT would not deliver our son until the next day, she was told “at least he got to see another country”.
He arrived the following day at noon having not even had a glass of water for the day!
We eventually got the suitcase on Wednesday around 63 hours after it was due.
Submitted by Sam Tucker
One would have thought that after the recent bad publicity that LIAT received regarding “losing a child” that they would have gone all out in training their staff to never let this kind of thing happen again. But apparently LIAT enjoy the negative publicity, so here is some more for you.
My 12 year old stepson was scheduled to fly on LIAT from Guyana on Sunday 28th July to Tortola, leaving at 3.10pm from Ogle airport. The flight finally took off at 4.41 the routing was via Barbados, Antigua, St.Kitts and St.Maarten before supposedly reaching to Tortola at 9.50pm. At about 5.45pm I was tracking the flight on http://www.flightaware.com (the LIAT website was saying that the flight had taken off 3 hours later than what the current time was – apparently and clearly they are on a different timezone to the rest of the Caribbean) I realized that the flight was now so delayed that it couldn’t possibly make it to Tortola before immigration and customs call it quits for the night.
I called LIAT at Beef Island, got halfway through my sentence when the very rude lady on the phone said “wait”, I waited for 7 minutes before hanging up, of course when I re-dialed the lines were engaged. I tried several more times to call but each time the lines were tied up.
So I tried to call Antigua using the phone on the LIAT website, of course it was silly of me to expect an answer there. Continue reading