Owners of Peach and Quiet Hotel mark a collective 100 years in the hospitality industry!

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“As we prepare to enter a brand new year, 2013 will be another benchmark one for us personally. Our small hotel celebrates its fortieth birthday and my wife and I enter our collective one hundred years in the hospitality industry.”

by Adrian Loveridge, small hotel owner

by Adrian Loveridge, small hotel owner

I owe old copies of National Geographic magazine to my first interest in tourism, while spending prolonged time in hospital as a child. Even five decades ago the images were outstanding, and to me, captivating. I knew that with my limited formal education I was never going to be destined for a ‘normal’ job or career.

Even before leaving school I worked as a waiter in the Bath Hotel in Lynmouth, North Devon and later training as a Commis de Rang, at one of Britain’s historical hotels; the Old Ship in Brighton which opened it’s door in 1559. Not for a moment did I think waiting on tables was a demeaning task and would genuinely take great pleasure in ensuring diners had the very best possible service and experience. Surely that’s what we all want.

Most of the monies earnt were spent travelling. My first big trip was hitch hiking to Istanbul, along the way stopping in many cities, towns and villages. I vividly  remember visiting Paris for the first time and marveling how beautiful it was and so different to London – yet  geographically, so close.

Among the many ‘adventures’ that followed was reliving an old television series Route 66, across the United States and even now, recalling the amazing hospitality of the American people. One example was while waiting hours for a lift in a small Texan town called Whitesboro, its Sheriff, driving one of those huge Ford police cars, pulled over and told me to get in.

Flashes of the part Rod Steiger played in the film ‘Heat of the Night’ went through my brain, thinking that he was arresting me for jay walking or some other infringement. As it was late in the day, he took me to his office, let me sleep in an unlocked cell overnight and the following morning, his wife brought me the first ever Texas breakfast that I had experienced.

By this time tourism had become my life and the only industry that I wanted to be part of. Money soon ran out, but I was lucky to land a job in a small travel agency based in Winnipeg, Canada.  This was the solution; work in the industry, get paid and learn every aspect of what makes it tick.

Later I joined a Swiss company, Globus Gateway, based in Lugano as a tour director escorting coach holidays across Europe and North Africa. My very first tour, 47 days long, visited 17 countries, four of which I had never previously visited. I met the group in London and flew with them to Madrid, where we joined our European motor coach and driver for the remaining six weeks. Manuel spoke only Spanish and had never driven outside Spain, so you can imagine what a defining learning curve this was.

I will be eternally grateful to Globus for having the confidence in me, to entrust that not only would we survive that first tour intact, but go on to direct many others successfully. Along the way gathering the knowledge needed to get better and better at the job.

Returning to the UK, we started our own tour company, but that is part two of the story for another week.

9 Comments

Filed under Barbados Tourism

9 responses to “Owners of Peach and Quiet Hotel mark a collective 100 years in the hospitality industry!

  1. tim

    Looking forward to next week Mr Loveridge.

  2. Well Well

    Am saying this in a completely positive way, your marketing skills should be on point to bring millions of visitors to the island, without taxpayers money.

  3. congratulations

    very informative and lots of know how and wisdom that should be used
    now or after the complete collapse of the tourist market

  4. BBaywatch

    Congratulations Mr Loveridge – and a timely reminder that competently run businesses succeed and that lavish marketing and constant positive PR does not necessarily produce the goods!

  5. Times Squared

    @ Adrian

    But even with 100 years experience, is your hotel currently open or closed?

  6. Adrian Loveridge

    Times Squared,

    I think we have made it very obvious that P&Q is currently up-for-sale and that we are re-opening on selective dates. The genuine desire is to sell it as a going concern, so that any new owners can hopefully benefit from our last twenty five years of endevour on Barbados.

  7. sith

    Two of the things you are to be highly congraulated on are first , surviving in Winterpeg, and secondly getting out of there. 50 weeks of hockey and 2 weeks of poort skating for sure a distant memory to those of us who had the courage to go through it.

  8. 151

    100 years experience collectively…so if a few more hotel veterans were working there, that number could go up to several hundred years experience then right? See my point?

  9. Pingback: The secret of tourism success: “Our customers became our marketing ambassadors…” | Barbados Free Press