British Columbia couple abused by Air Canada
We’re used to hearing stories of lost and delayed luggage concerning LIAT Airlines (Leave Island Any Time), but we’ve never heard anything like the current news about Air Canada.
A couple from Kelowana British Columbia on Canada’s Pacific Ocean coast flew all the way to Barbados only to discover that Air Canada DELIBERATELY didn’t load their luggage!!!
Their luggage was left off the flight because the aircraft couldn’t hold any more. No one told the couple when they switched aircraft in Toronto, and they wasted several hours looking for the bags before boarding their flight to Barbados. The bags were not overweight or unusually sized: Air Canada “regularly” does this to customers, according to a Canadian CBC article.
In this case the wife’s bag arrived two days later and the husband’s bag arrived four days later, probably just in time to head back from their week’s vacation in Barbados.
I guess there are two morals to the story:
1/ You should always pack your carry-on with the expectation that the main bag won’t ever arrive in Barbados.
2/ You’re nothing but cattle to Air Canada. Get used to it!
CBC News Canada: Air Canada leaves baggage behind intentionally