Is the NATION newspaper service NISE compliant?

Adrian Loveridge

Adrian Loveridge

Must reasonable people can understand when organisations have a problem, but it’s how you deal with it that’s important and how you communicate with people that are keeping you in business.

It’s 3.45pm and still no paid-for Sunday Sun has been delivered.

Calls to the 1) Circulation Manager, 2) After hours Distribution, (3) News Hotline, 4) Customer Experience and 5) Eric Holder (Circulation Manager) home number all meet with FULL voicemail boxes.

Eventually yesterday late into the afternoon our Saturday Sun was delivered.

Yes! there are presumably paid ‘ad’s on at least one radio station telling us that today’s edition will be late, but 4pm plus to get a daily paper?

And what value is there to those companies paying to advertise in the publication?

Will Nation Publishing refund those that have locked into paid subscription.?

Adrian Loveridge
18th October 2009

4 Comments

Filed under Barbados, Consumer Issues

4 responses to “Is the NATION newspaper service NISE compliant?

  1. Tell Me Why

    Come on Adrian, breakdowns are eminent within any industry. Why bash the Nation. Telephones breakdown, television station breakdown, water company breakdown, yuh car breakdown, de bus breakdown, wuhloss, we human beings also breakdown, so give de Nation ah chance and tell we about the seating with Jet Blue. Are the flights coming in wid loads ah long stay visitors or we were only fooled by the inauguration flight? Are we in better over last year’s figures? Let’s hear from the tourism guru.

  2. Hants

    Adrian anytime your paper late you can share mine at nationnews dot com.

    ok the quality of my comedic effort is poor but it is free.

  3. Adrian Loveridge

    Tell Me Why,

    I got a very comprehensive response (and apology)
    from Ms. Vivianne Gittens personally today with the graphic details of the ‘meltdown’ in production.
    And our Nation together with yesterday’s Sunday Sun were delivered about 8 this morning.

    All I am suggesting is that instead of finding 5 seperate customer response voicemails FULL, they have ONE recorded message that keeps both
    subscribers and advertisers INFORMED.

    The front page Advocate editorial today is interesting and no publication that relies on paid advertising for its existence can be complacent.

  4. Tell Me Why

    The front page Advocate editorial today is interesting and no publication that relies on paid advertising for its existence can be complacent.
    ……………………………………………………………………………….
    No newspaper enjoys breakdowns. Forget the yellow journalism as displayed by the Advocate today. Many a times, both papers used one another to publish their papers, but you the reader don’t know what happens behind the scene. Forget the diatribe about the demise of any additional periodical, it is either attractive to advertisers in its content or it is a waste of time. You be the judge of its fate.