BFP Joins Call For Boycott Of LIME – Cable and Wireless

“Early in the New Year Barbados Underground proposes to instigate a Boycott LIME Day. At that time we will encourage LIME subscribers in Barbados to protest to LIME in a tangible way i.e. non-payment of bills for one month, transfer  of service where practicable to the competition, send emails and telephone calls to Customer Care/Contact Centres, write to the Public Counsel/Fair Trading Department etc.”

… from the BU article TeleBarbados Upgrades Broadband Service

Limited Internet, Many Expenses

LIME by Cable & Wireless: Limited Internet, Many Expenses

TeleBarbados Upgrades Broadband Service – Why Not Give Them A Try?

Our friends over at Barbados Underground blog have been complaining since forever about the poor performance of LIME (formerly Cable & Wireless) both technically and in customer service. Consumer advocate pit bull Chris Halsall has also been critical of the inability of LIME to deliver a quality product at a fair price.

Now that TeleBarbados has upgraded it’s broadband service to the ARRIS WiDOX solution that “provides fixed wireless solutions from a single tower to cover large geographic areas, thus eliminating the need for high infrastructure costs in rural environments” many Bajans will have the option of dumping the unreliable LIME internet. Some Barbados Underground commenters are reporting excellent satisfaction levels with TeleBarbados.

LIME – Cable & Wireless Deserves To Be Punished For Failing To Act On Murder, Rape And Arson Threats Too!

Since 2007, LIME – Cable and Wireless has been made aware of numerous threats to murder, rape and arson political opponents of the Barbados Labour Party government that were made using LIME’s internet service. On multiple occasions, LIME also received sufficient information to enable them to identify the people who were making the threats. LIME has not only the ability to identify the thugs who are making the threats, they also have the legal ability to monitor the internet traffic to make sure they are 100% correct – even to catch the culprits in action.

Barbados Free Press joins the call for a boycott of LIME – for reasons of consumer advocacy and also because the management at LIME are supporters of the political thugs of the Barbados Labour Party – who continue to use LIME’s internet service to threaten political opponents with murder, rape and arson.

LIME could have monitored the internet accounts being used to make the threats, turned over the exact identities of the thugs making the threats, and then SHUT DOWN THE INTERNET ACCOUNTS BEING USED.

The threats continue to this day and LIME allows them to continue. They have not shut down the internet accounts of those responsible.

And we’d like to point out that we’re not just talking about threats here: hotelier, journalist and critic of the BLP government Adrian Loveridge was threatened with arson and THEN THERE WAS AN ARSON at his business.

Yes, the corrupt Royal Barbados Police Force did nothing because they are owned by their government masters and have no idea what “Rule of Law” means – but that does not excuse LIME for being government lapdogs too.

Barbados Free Press joins the call for a boycott of LIME – for reasons of consumer advocacy and also because the management at LIME are supporters of the political thugs of the Barbados Labour Party – who continue to use LIME’s internet service to threaten political opponents with murder, rape and arson.

Further Reading

COVER-UP: Royal Barbados Police Force Ignores Violent Threats To Businessman

20 Comments

Filed under Barbados, Consumer Issues, Corruption, Crime & Law, Ethics, Police, Political Corruption, Politics, Politics & Corruption

20 responses to “BFP Joins Call For Boycott Of LIME – Cable and Wireless

  1. I agree. The service is poor . Government has failed consumers in that it has not encouraged competition in the local broadband market. Cable and Wireless is still acting as if it is a monopoly, and so are its staff, who could not care less if consumers are dissatisfied with the service the company provides.

  2. cl8

    LIME = “Limited Internet, Many Expenses”

    I like it BFP.

  3. reality check

    Cable and Wireless owes its continued monopoly over international service to those previous politicos in power and is still giving its thank-yous to them.

    Monopolies are never good for consumers. It robs consumers of true options when they get fed up with bad service.

    Perhaps some of the bloggers can suggest alternative services, especially international ones,
    that are available and how to apply.

  4. .27 Changed By Auntie Moses

    Q: What is the weakness of a Monopoly?
    A: Competition
    A: The Monopoly will lose share of the market.

    It is just like Verizon slapping Comcast in the face.

    FreeMotion had that plan executed pretty well, sooner Bajans can switch to TeleBarbados/Freemotion.

  5. passin thru

    LIME = Limited Internet, Much Exasperation!

  6. Goldenbead

    I use TeleBarbados for our internet since Cable and Wireless cannot give us a land line and by extension, an internet connection. Something about no cables in our area. I am more than satisfied with the service we have from TB. Their installation technician was knowledgeable and friendly and the system is affordable and fast.

    I would like to know when we will get a reliable mobile phone network on the island. I use LIME’s competitor and they are pretty crappy as well. Barbados needs a reliable, affordable mobile telephone service.

    I will keep looking since it seems a case of six of one and half a dozen of the other as far as mobile service goes.

  7. bp

    What better name than LIME, it seems that its all that they do! My phone is out of order more often than it is working (hasn’t worked since Sept). Same thing last year. Been with telebarbados over 2 years now. They were going to offer a phone service using the same wifi system. I know that a few businesses have their phone service.

  8. J. Payne

    It is baffling to me why Barbados has never put out to tender an International license for some company to launch Cable TV, Internet and Phone service over a coaxial cable TV network. Most U.S. Cable TV providers look for markets that have at least 200-500 homes in a square mile. Barbados is one of the most densely populated countries in the Americas so it should be an easy shoe in…

    Think of the revenue that could be generated from such a license? They could easy take out an advertising in the Financial Times of London (which is well read Internationally.) and announce the open round for bids and see what turns up. All they’d have to do is place some “Did you know” facts in the add. Like the percapita income of Barbadians and sure enough tons of companies would probably put in an application.

  9. Red Lake Lassie

    J. Payne, it is not baffling why Barbados has never put out a tender as you envision. Tenders are an open process that limits the ability of the corrupt to get something on the side.

    Why do you think that Cable and Wufless has been allowed a monopoly for all these years?

    How much money has C&W given to the BLP and DLP campaigns?

    That is a big secret here on Barbados. You think that now the DLP and Thompson are in power this secrecy over big political “donations” (I say “payoffs”) will stop? No way Thompson will bring transparency to the election funding process. No way.

  10. Anonymous

    @J.Payne: “It is baffling to me why Barbados has never put out to tender an International license for some company to launch Cable TV, Internet and Phone service over a coaxial cable TV network. Most U.S. Cable TV providers look for markets that have at least 200-500 homes in a square mile. Barbados is one of the most densely populated countries in the Americas so it should be an easy shoe in…”

    Well this could have been done ever since. I almost about to write a letter to the head of Verizon.

  11. Anonymous is ".22"

    *The previous anonynmous is posted by “.22” My apologies. *

  12. Johnfc

    LIME = Let’s Ignore Most Enquiries.

    First off, I have Internet through TeleBarbados, it is excellant, even in heavy rain, it never drops out.

    Secondly, LIME’s customer service(?) has clearly been outsourced to wherever is cheaper than Barbados, possibly India or Guyana, judging by the accents on the phone, havn’t heard a Bajan one yet, and given the recent & ongoing redundancies, it makes sense. In LIME’s defence, they do answer the phone quick, so now I get no help quicker!!!

  13. Cliverton Not Signed In

    “In LIME’s defence, they do answer the phone quick, so now I get no help quicker!!!”

    Johnfc, I love your humour!

  14. Whatever

    I have a TeleBarbados service and it is much worse that the LIME ADSL service I use in my office at work. I constantly drop out. Like most organization in Barbados you need to know someone at the company to get better service. With the newly installed equipment in my area I will be switching to LIME until something else better comes along.

    FYI – Sunbeach is a LIME service

  15. .2

    @Whatever: “I have a TeleBarbados service and it is much worse that the LIME ADSL service I use in my office at work. I constantly drop out. Like most organization in Barbados you need to know someone at the company to get better service. With the newly installed equipment in my area I will be switching to LIME until something else better comes along.

    FYI – Sunbeach is a LIME service”

    *sigh*

    Barbados needs to open the Telecommunications Market again. Bring in the very serious Telecommunications giants… Me and Tell me Why have been saying this for a while.

  16. Whatever

    @.2 “Barbados needs to open the Telecommunications Market again. Bring in the very serious Telecommunications giants… Me and Tell me Why have been saying this for a while”

    Telecommunications is an extremely volatile industry. LIME looks to be on their way out with the restructuring. I hope for the sake of the many in this blog the next provider isn’t worst.

  17. J. Payne

    To BFP: *grin* now you know you can’t say the “B” word… Don’t you remember what happen to Oprah when she called for a “B” on the big beef industry? 🙂

    —–

    To Red Lake Lassie: You might be right about that. It makes too much sense so they wont do it. C&W is hardly innovative so you can’t say they were sinking the money into investments all these years. Only in the last little while have they really started to make a small ripple.

    To Anonymous:

    Mind you though 200-500 homes on a single node is somewhat antiquated. Around the year 2000. Cable companies in the USA try to put no more than about 250-300 homes on a single node last I research because then you have too many customers start getting slow speeds… As far as Verizon is concerned they were in Barbados before too (in a way.) Verizon was formed by a merger of GTE and Bell Atlantic. GTE’s forerunner ConTEL was the phone company in Barbados prior to the 80’s. They and the Caribbean governments appear to be the ones that put in all the electronic switching equipment and so on. I was reading a small synopsis from someone that worked for the company then. I have a copy of it here (it is a few years old now though).

    http://www.vii.org/papers/cari.htm

    Actually because Verizon has been burning through soo much cash deploying Fiber-optics To The Premises (FTTP) or “FiOS”product they actually sold off their interest in the states of Vermont, New Hampshire and Maine. Those states are very sparsely populated. T state government were talking about launching legal action against Verizon if they don’t wire them up with Fiber-optics like they’re doing in other states. So Verizon decided to drop those states all together.

    Barbados just- might qualify as a high density area. High density sought after because it means carriers don’t need to run as much fiber to reach as many customer.

    Cable & Wireless really is just a fraction of its once vast empire. They are struggling in the UK market, plus they’ve had to exit the U.S. market due to poor performance. I thought I recall them also getting delist from the NY stock exchange due to slumping share price. At this point there’s no reason for the Caribbean to be propping up a plush CEO office in the United Kingdom.

    A next thing too. I noticed the Canadian telecom giant Telus acquired a Barbadian domain name, if lucky maybe at some point they plan to enter? http://www.telus.bb/

  18. Avatar Gurl

    LOL…

    Not if LEMON can help it!

    They’ve got the lines tied up from BL&P’s poles…digicel (or any other telecom agent) would have to get their own poles up & running for LEMON to die!

    And even then…

    They’d have to pay the Government off HUGE for that to go down! Cingular didn’t want to bribe, so they got out quick!

    However, it’s only a matter of time until a Telecom giant with BALLS (and a good few satellites) comes and uproots LEMON!

    Face it, we’re all they’ve got!

    2012, y’all…D-Days coming….

  19. LIME Outcast

    Many of you complain but very few act. What happened to the old slogan “Power to the PEOPLE” or do many of you forget that! If you are not happy with a service voice your disapproval. If that doesn’t work take action!

  20. cog911

    Forget TeleBarbados. They have become like the rest. They have oversold their Bandwidth so that you can never get what you pay for. The daily,24hr, Average for your $99.00 per month for a piddley 1.0 MBPS Service (8mbps, 15mbps, and 30mbps, are normal elsewhere in the world) is never better than 0.500 MBPS average now. Yet they charge the full amount and could care less about complaints. They fully admit this without caring and blame their “customers” for using the internet too much. DUH! They also do Throttle back streaming media and Downloads so you get even less service. Barbados needs real internet service soon. Basically if 15mpbs is normal around the world for the same price you see how much they are diluting our product reselling it and diluting it even more for profit taking. HELP IS NEEDED. WE must Bandwidth together.