Abused By Sagicor Life
Barbados Free Press Reader “Tell Me Why” Asks For Advice…
A lady took out three Insurance policies for her children that would mature when they reach 21, and one for her. Two of the children’s policies were taken out in 1981 and the other in 1987. The insurance company at the time was Manufacture Life who was taken over by Life of Barbados in 1993 or there about, the company eventually changed its name to Sagicor Life. From inception of all policies, payments were transacted by direct debit as one lump sum payment inclusive of my wife.
Other important aspect of the children’s policy is when these policies matured when the children reached 21, the company instead of paying out the funds as per policy agreement took it on themselves to renew the policies without informing the lady who is responsible for the said policies. This is a breach of the policy by the company.
The lady never ever received any notification of any short payment(s) from the Insurance Company but alas, three week ago, three letters arrived from Sagicor stating that the children’s insurance policies are canceled due to them being lapsed because the company did not received payments for July and August 2008. The lady was overwelmed by these letters and immediately called the company who apologised stating that the letters were too strong.
Did computer errors wipe out customer data at Sagicor Life during the mergers?
The lady was surprised of the term ‘too strong’ since she knew the direct debit (lumped sum for all three policies) was taken out from her account monthly from the inception of the policies. Surprisingly, the agent for her account refused to return her call up to this date. Earlier this week, three more letters arrived stating this time monies were not received from May and June. The lady was told a day later by someone who was checking the account, that a “BLACKOUT” took place. She asked the employee what is a ‘blackout’ and the employee refused to answer.
Anyhow, the lady got in touch with a senior manager earlier this week who then told her the problem originated way back in 1993 and between 2003 and 2004 and apologised for the letters and the two policies are two months in arrears and the other is one month in arrears. She asked him what is a blackout and he refused to answer. He said that two of the policies were lapsed for two months and the other for one month. The lady asked him how a direct debit with a lump sum for the four policies can have a disparity of two with one amount and the other with another amount.
He stops talking.
The manager then told her to bring in all receipts for transactions up to 2005. This is totally impossible since the insurance company don’t issue receipts since it is a direct debit from the bank. Would you believe that the lady went home today and find her policy stating that it lapsed for two months payment from 1993?
This lady is between a rock and a hard place although the bank states that her direct debits are up-to-date which the lady confirmed is correct.
These are the questions now being asked:
- What is a “blackout” in Insurance language?
- Was there a computer glitch that wiped out information from the insurance company database?
- Where are the monies that were paid by the bank as a direct debit?
- Who received those monies?
- Could the “blackout” problem occurred during the merger.
- Why were correspondence not sent to the lady if the policies had a problem?
- Why would a company treat a client who is paying for four policies?
- What is the redress for the lady?
BFP reader Tell Me Why
51 Comments
October 12, 2008 at 6:38 pm
As long as she has her bank’s proof that payment was made by direct debit, the problem is now with the insurance agency. All she needs is a print-out from the bank and talk to that new Consumer agency that opened this year in Bim. Let them do the fighting for her. Then, transfer her policies or cash them in. Insurance is a monetary asset, and it seems that someone (person or business) is trying to steal from her.
October 12, 2008 at 6:39 pm
Sagicor would be in very serious “doo doo” in North America.
This would be because there is very strict supervisory rules on Insurance monies and insurance rights for insurance holders.
This is more of the same kind of lack of accountability and integrity that pervades every element of Barbadian society starting with the government and its ministers.
October 12, 2008 at 9:49 pm
We at consumers watch would be interested in following through this. We appreciate that there are some important questions which need to be asked of the Insurance company and the client.
We await some type of contact from the consumer.
October 12, 2008 at 10:18 pm
Barbados Consumer Watch
Glad that you are willing to assist this lady. I could not remember your correct name, but you appear to read the blogs. BFP can forward you the co-ordinates or maybe “Tell Me Why” will contact you directly.
October 12, 2008 at 11:18 pm
Pat is quite correct. The bank would have records showing that the direct debit was made, and they would also have records which indicates if the direct debit was “returned”.
October 13, 2008 at 1:52 am
Hey Guyz,
This is all to familar to me. I was paying a policy at sagicore and i got a letter saying my policy was lapsed, yet i was paying by direct debit, no one could give me a decent answer and then they all stop replying, i went to the office and as we say ” do de dog” tell them to kiss my ass, canceled the policy and went with a different agency. they all corrupt.
October 13, 2008 at 4:27 am
I’m sick to my stomach with this nonsense that folks don’t know who they’re going to vote for. If at this time, after fifteen to eighteen months of seeing the major presidential candidates paraded befor us, bone heads in the American populace still can’t make up their minds on way or the next, maybe we should pull their citizenships. White folks know damn well who they’re going to vote for, they’re just not comfortable telling black people they will vote for MCCain. We Africans in America have become the most comfrotable slaves on the planet, allowing white people to marginalize our intelligence. The previous forty three white men who have
occupied the office of the president, blacks in one way or another have lent their support to or have died contributing to the miserable failing of this republic. Yet, the one time that someone who is black offers America a real chance at serious change, white America is having a heart attacks. Those presbyopic sons of bitches, would rather see a clueless John Mccain and that idiot Sarah Palin in the white house, than have a man like Barack Obama who can bring sustainable change to this country. If European Americans vote their conscience, which for the most part has mirrored their ancestors, watch out Mccain/Palin will be enjoying 1600 Pensylvania Avenue for eight years. The psychopathic racial personality that is fed by most white Americans is alive and well, these the ancestors of pilgrims, puritans, thieves and robbers are all guilty by birth. Africans in America, watch out, they’re trying to hoodwink and bamboozle us again.
October 13, 2008 at 5:18 am
It appears that this is a major occurrence because I got the same letter the other day too.
Hmm…
October 13, 2008 at 10:05 am
Barbados Consumer Watch
good luck!!!
It looks as if you have your work cut out for you as this appears to be a common problem.
Let the blogs know who is giving you the run around and when.
As to the kill Adrian Loveridge comments which only happen in the early morning, it appears as someone has left the asylum doors open again and The RBPF, Cable and Wireless and the DPP are unwilling to stop this hate and threat nonsense in its tracks. You have to wonder why?
October 13, 2008 at 10:50 am
I, too have just received a similar letter from Sagicor, on what was originally a Manufacturers Life policy. I contacted my agent and she has apparently taken care of it, but after reading the above, I think that a bit of follow-up might be useful. Once the matter has ben settled, I will cash it in and re-invest it.
October 13, 2008 at 12:06 pm
Peltdownman says
“I will cash it in and re-invest it.”
You of course know that you will lose in the cashing-in process?
October 13, 2008 at 1:45 pm
Life Insurance is a scam plain and simple. That would have been better off puting that money in a simple savings account.
I agree with reality check. I remember doing some part time work at John Hancock in Boston back in 1997 processing cases of alleged fraud by Insurance agents. Many of those cases dealt with policies that were 20-30 years old and the agent either doping the holder into reinsuring, using the build up savings to pay the premiums going forward, or they straight out change the policy withou notifying anyone.
October 13, 2008 at 4:49 pm
I, too have just received a similar letter from Sagicor, on what was originally a Manufacturers Life policy. I contacted my agent and she has apparently taken care of it, but after reading the above, I think that a bit of follow-up might be useful
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Hi Peltdownman. I thought that this lady was the only person who was maginalised, but I see that you, “Tourism Monkey” and “Goat Cheeze” received the same letter. I would like to know how many policy owners in fact received such letters and just went in and pay without confronting this company. This lady is talking about nearly a thousand dollars plus to bring these policies up to date. This is what you call ‘white collar corruption’.
October 13, 2008 at 4:52 pm
Bdos Consumer Watch
October 12, 2008 at 9:49 pm
We at consumers watch would be interested in following through this. We appreciate that there are some important questions which need to be asked of the Insurance company and the client.
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Do you have a telephone number or an email?
October 13, 2008 at 6:48 pm
I had a very similar problem and had to use my Dividends to bring it all up to date, now? I get ANOTHER letter! This one is for a monthly premium that is handled via Direct Debit, I am going to speak with my Agent…
I am also going to consult with my Bank over the same DD’s which were made, if there was a bounce, how come I was not notified – they usually do, if my a/c is o/d?? I shall ask for a print-out on all DD’s!
To an earlier post, you may lose money surrendering the cash value but what do you do – continue to be anally raped? Not I, I am about to explore the option of cash surrender right now, I already have another policy in effect for Mortgage…
October 13, 2008 at 7:03 pm
U P D A T E: I was just told by the Agent to ignore the letter, he says the CEO and president made a decision not to send the letters out, but it was already shipped!
Nevertheless, I asked what is a Blackout…
LONG PAUSE from Agent, then – “I am not sure what that term means, just ignore the letter you received – your policies are all up to date, ok?”
I ask what is going on and and all he does is to repeat my policies are in order, heh!
October 13, 2008 at 7:13 pm
Sounds to me that given the current economic clampdown, Sagicor is trying to determine which policies it can terminate with least resistance.
October 13, 2008 at 7:17 pm
Again, I know it is difficult for some to listen to the opinions of Overseas bajans, but the truth is hardly anything that occurs in Barbados has not occurred in a Europe or North America first. The best practices of fleecing Americans have been exported and are being exported by, not the criminal deportees as some would want to us to believe, but by persons who you would otherwise trust. Insurance in the US is repleat with cases of Agent fraud. Google, wikipedia and other websites can be a source for the tricks used in this trade, should you continue to find cause not to trust the opinions of the Bajan Yankee.
Insurance is a scam.
October 13, 2008 at 7:36 pm
U P D A T E: I was just told by the Agent to ignore the letter, he says the CEO and president made a decision not to send the letters out, but it was already shipped!
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Based on the number of people being affected by this insurance company, I am now of the opinion that something sinister really happened against these policy holders. I would like policy holders who received such letters to come forward and be counted on the blogs.
Blogs are not only for political commentary and innuendos, but to let the larger public know of the rape of our people by businesses – large and small.
Thanks BFP for allowing me to assist someone who could have been raped four (4) times by a company with an attitude who should be looking after future.
October 13, 2008 at 7:37 pm
John Hancock Insurance to Pay More to Massachusetts Policyholders in Suit.(Originated from The Boston Globe)
Source: Knight Ridder/Tribune Business News
John Hancock Insurance to Pay More to Massachusetts Policyholders in Suit.(Originated from The Boston Globe)
Oct. 3–John Hancock Mutual Life Insurance Co. has agreed to pay additional amounts to Massachusetts customers who may have been victimized by sales agents, according to Attorney General Scott Harshbarger’s office.
Assistant Attorney General Joanna Connolly said as many as 300,000 Massachusetts policyholders will be eligible under revised terms, which will be announced today, to claim a total of between $20 million and $40 million in settlement payments from the Boston-based insurer.
The terms are in addition to those to which Hancock agreed in June. The company said then it was ready to pay as much as $350 million nationwide to bring an end to a class-action lawsuit pending in US District Court in Boston.
Connolly said the new terms, while not yet spelled out, are expected to increase the number of policyholders eligible for cash refunds. She said the settlement could be worth $3,000 to $7,000 to someone who holds a policy with a $50,000 death benefit, if fraud is demonstrated.
The allegations in the suit revolve around insurance agents’ practice during the 1980s of inducing customers to cash in old policies and buy new ones that were sometimes worth less but that produced big commissions to the agents.
Dozens of companies, including Prudential Life Insurance Co. of America, New York Life Insurance Co. and Metropolitan Life Assurance Co., have been implicated in a series of similar suits over the past three years.
While at first disavowing responsibility for actions by their agents, other insurers since have agreed to fund $3.5 billion in settlements for clients caught in the schemes, known as churning.
Hancock said in a statement last night it considers its settlement with the attorney general to be “both fair and reasonable.”
The statement added: “It is our intention to work closely with our affected Massachusetts policyholders to equitably resolve their claims. What each policyholder receives by way of settlement largely will be determined on a case-by-case basis.”
The proposed settlement, not including the most recent terms, was filed in court last month. The attorney general’s office said that in return for Hancock’s agreement to make changes to that proposal, Harshbarger and the state Insurance Division would not file objections that could prolong litigation. Today is the deadline for filing such objections, Connolly, the assistant attorney general, said.
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Visit The Boston Globe on the World Wide Web at http://www.boston.com/globe
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(c) 1997, The Boston Globe. Distributed by Knight-Ridder/Tribune Business News.
October 13, 2008 at 7:42 pm
Am I wrong in believing that Prudential Life and New York Life are both subsiduaries of the now bailed out AIG – the CIA’s puppet drug launderer?
If so what about our own branch of ALICO?
October 13, 2008 at 7:49 pm
I can attest of these insurance fraudsters who ply on innocent citizens. I had a friend who was in the insurance business who came by my home in the 1980’s stating that it was lapsed for two months and he need my policy to take back to the office for updating. Being insurance stupid, I gave him the policy which was near seven years. Weeks past, months past and I eventually called him regarding my policy. He said he returned it to me, I told him definitely “no way”. I spoke to other people in the company to complain about my policy, and you know what I was told by everybody. “Leave your number and I will get back in touch with you” . This is 2008 and I ain’t receive a call from nobody, and CLICO is still functioning.
October 13, 2008 at 8:14 pm
BFP:
According to Adrian’s post this seems an industry wide practice, can we skip the filters and discuss seriously why our savings and pensions are threatened.
The economic meltdown is designed to hit the poorest hardest, and this scheme is a manifestation of the strategy to be employed.
Sincerely,
St
October 13, 2008 at 8:16 pm
For Tell me why and the blog family:
Bdos consumer watch email is: bdosconsumer@gmail.com
and its blog site is http://bdosconsumers.blogspot.com/
cheers
October 13, 2008 at 8:20 pm
Dozens of companies, including Prudential Life Insurance Co. of America, New York Life Insurance Co. and Metropolitan Life Assurance Co., have been implicated in a series of similar suits over the past three years
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I am reading lots of articles on these companies from the mid to late 1990’s. I want to see if those Barbadians that are affected will treat to this with their trademark pragmatic nature, or will percieve the information at hand so far to be possibly the tip of an iceberg and seek if not demand more information from these Local insurance, and organize as a group and seek Legal guidance.
October 13, 2008 at 8:30 pm
Straight talk
October 13, 2008 at 8:14 pm
BFP:
According to Adrian’s post this seems an industry wide practice, can we skip the filters and discuss seriously why our savings and pensions are threatened.
The economic meltdown is designed to hit the poorest hardest, and this scheme is a manifestation of the strategy to be employed.
Sincerely,
St
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I don’t know where you are going with this, but i hardly think that this is a concerted effort of Sagicor as a company or any other company. I see this to be more likely to be a case of individual agents taking the initiative to enriched themselves without corporate oversight and by individual policyholders ingorance and silence. Sagicor and any other insurnance company has as much to lose as the policyholder if what is being reported here can be proven to be agent fraud.
October 13, 2008 at 8:30 pm
The economic meltdown is designed to hit the poorest hardest, and this scheme is a manifestation of the strategy to be employed.
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Insurance operates the same way as a bank dealing with Mortgages. The bank hope that the mortgagee pays, while the insurance company hope that the insurer forfeits payment when the policy gets closer to maturity. Both businesses are dealing with serious risk factors especially during recession. In the case of Insurance policies, the policy holder must keep track with payments especially Direct Debit although the bank will make payments to the insurance company. It should now be mandatory for companies who received monies through DD, issue receipts to the payee, and don’t tell me it would be a cost. It is LAW already in the issuance of a receipt with a stamp attached once you receive money.
October 13, 2008 at 8:41 pm
Vic
you sound like the guy who phones his broker every 10 minutes and panics on every rise and fall. Stop watching the polls.
Obama and Biden are now a movement and will be the next President and Vice President. Obama will get there because of the white vote not in spite of it. He has had lots of support across the board and has a great Vice President with lots of experience. The Clintons will properly fulfill their duty to support the winner and are now pounding the pavement.
McCain was the best of all the Republican candidates but he will not get in specifically because he can’t distance himself from the morons in the White House who just about ruined the world economy with almost complete deregulation and complete disrespect for the Rule of Law and the little guy.
All countries are finally creating liquidity from all the
questionable umarketable security and priming the pump furiously. My prediction is that the economy will come back sooner rather than later.
I may prove to be wrong but I don’t think so and you will know in a few weeks.
October 13, 2008 at 8:41 pm
Sagicor and any other insurance company has as much to lose as the policyholder if what is being reported here can be proven to be agent fraud.
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You are wrong in this case. During a recession, the agent will be hounding down the policy holder to make sure money keeps coming in. Remember it’s commission for them. On the other hand, the company will be praying for policy holders to lapse and the policy cashed in on face value or ignored by the owner. You can also counter in the many disasters happening around the world that Insurance Companies are honouring. Probably, this my be a critical year for Sagicor in the paying out of many matured policies.
October 13, 2008 at 8:50 pm
The answer lies somewhere in the Direct Debit process. I would think that each time that the original policy issuers changed hands (Manufacturers Life), the new companies, Barbados Life and Sagicor, should have had the policy holder sign a new Direct Debit authorization. I would be interested to see someone’s bank statements to see which company was actually making withdrawals. Until then it’s difficult to say what has really happened here but I do suspect that it is a foul up in the direct debit process.
October 13, 2008 at 10:26 pm
should have had the policy holder sign a new Direct Debit authorization.
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That was done.
October 14, 2008 at 8:50 am
Adrian is right on this call….
INSURANCE IS A GLOBAL SCAM. You all can ignore him as much as you like, he will have the last laugh.
The only insurance even worth considering is straight term to cover a specific threat….. but agents don’t like to sell that because the commissions are low….
FAR better to put the money in a credit union.
October 14, 2008 at 12:31 pm
For Sagicor, read Scroogeicor !!
October 14, 2008 at 12:36 pm
Tell me Why
October 13, 2008 at 8:41 pm
Sagicor and any other insurance company has as much to lose as the policyholder if what is being reported here can be proven to be agent fraud.
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You are wrong in this case. During a recession, the agent will be hounding down the policy holder to make sure money keeps coming in. Remember it’s commission for them. On the other hand, the company will be praying for policy holders to lapse and the policy cashed in on face value or ignored by the owner. You can also counter in the many disasters happening around the world that Insurance Companies are honouring. Probably, this my be a critical year for Sagicor in the paying out of many matured policies.
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I don’t think you are right in calling my contention, wrong. If sufficient policy holders conclude that they have been scam, and they publicized their experience, by word of mouth, and by electronic media, how could a sales agent successfully navigate such negatives to effect a sale? Hounding can never be successful if the potential customers sees you as a thief.
October 14, 2008 at 12:48 pm
Bush tea
October 14, 2008 at 8:50 am
Adrian is right on this call….
INSURANCE IS A GLOBAL SCAM. You all can ignore him as much as you like, he will have the last laugh.
The only insurance even worth considering is straight term to cover a specific threat….. but agents don’t like to sell that because the commissions are low….
FAR better to put the money in a credit union.
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…an Insurance policy as a savings vehicle boggles my mind.
October 14, 2008 at 1:45 pm
I want to know – Is it lawful in the 1st instance NOT to honour the terms of an agreement by PAYING UP on the policy at age 21? Remember the insured states that the policies were rolled over (renewed) without her knowledge. Can fraud be applied here?
October 14, 2008 at 2:11 pm
David said “Can fraud be applied here?”
Perhaps this is something the Supervisor of Insurance should shed some light on.
October 14, 2008 at 2:26 pm
David
October 14, 2008 at 1:45 pm
I want to know – Is it lawful in the 1st instance NOT to honour the terms of an agreement by PAYING UP on the policy at age 21? Remember the insured states that the policies were rolled over (renewed) without her knowledge. Can fraud be applied here?
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In Boston Massachusetts and indeed 49 other states this behaviour was rule to be fraud. I would say that it depends on what the finely written agreement says. It is possible that while the Lady did not intend for a rollover to occur, that she may have unknowingly signed for this to occur, the agent not discussing this particular clause with her and there being no law that required the agent to so do. You see sometimes the Law misses what good morals would have picked up, but we are allowing people like the fat woman who cannot sing to convince us that we only need laws, and no morals.
What happens or can happen to an Insurance contract when it matures is the question. From what i have gathered so far, the policy must be closed and a new one issued. I don’t know of any insurance intrument that can continue after it’s maturity date without any input from the policy holder.
October 14, 2008 at 3:02 pm
I would say that it depends on what the finely written agreement says. It is possible that while the Lady did not intend for a rollover to occur,
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Although I might say that it is beneficial to the insured person for a roll over since the monthly payment will remain the same. However, I can say it is total disrespect to the lady who is responsible for the payment and managing of the policy.
October 14, 2008 at 3:12 pm
Tell me Why
October 14, 2008 at 3:02 pm
I would say that it depends on what the finely written agreement says. It is possible that while the Lady did not intend for a rollover to occur,
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Although I might say that it is beneficial to the insured person for a roll over since the monthly payment will remain the same. However, I can say it is total disrespect to the lady who is responsible for the payment and managing of the policy.
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Respect for moral codes is being discounted, but we are a nation of laws only, and respect is not or cannot be legislated yet we see it’s importance. I know of at least one person who intends to get their respect by way of fear, via the law courts and libel threats. Must be real important don’t you think?
Can this agent hide behind the statement “I HAVE BROKEN NO LAWS” like some politicos do? sure they can.
October 14, 2008 at 3:18 pm
but i hardly think that this is a concerted effort of Sagicor as a company or any other company.
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Ok, my humble apology for implying otherwise. I must thank you for your professional input. I don’t feel that Sagicor will joint with agents to commit fraud for not turning in monies collected, but I think that insurance companies would aggravate the situation hoping that the policy holder lapsed or cashed in on the policy ESPECIALLY if it is near maturity. Paying out of BIG BUCKS.
October 14, 2008 at 6:56 pm
No professional input on my part. I am just a guy that at one time like many others was being encourage to purchase whole life insurance, or universal life insurance, insurance to protect my mortgage premiums, disability insurance to protect my wage in the event of sickness etc. If I had not relied on my childish inquisitiveness i would have shelled out monthly premiums to fund policies total more than 10 million in payout value thereby enriching these so called knights of the round table in the here and now in exchange for a pay-out after i had died or had been severily injured.
….I am not a professional in anything but always stand ready to challenge those that claim they are.
October 14, 2008 at 7:47 pm
Had a similar problem with Sagicor. In my case my work place issue a monthly cheque for S policy holders. I was the only one told that I had defaulted on payments. After evidence was produced that this was not the case, Sagicor realised that the money was being applied to a suspense account for whatever reason. The matter was resolved after I presented myself with my facts at S’s office. This lady is on solid ground. She has independent evidence from her bank to prove payment. Her only problem is whether to move or stay!
October 15, 2008 at 11:17 am
http://www.answers.com/topic/blackout-period
October 15, 2008 at 11:19 am
http://term-insurance.buonthienthu.com/2008_07_01_archive.html
October 15, 2008 at 2:26 pm
Thanks Roscoe Jenkins for this link from “answers.com” It spells out clearly the probable reason within Sagicor’s lapsing problems. Check the reasons below:-
1. A term that refers to a temporary period in which access is limited or denied.
2. A period of around 60 days during which employees of a company with a retirement or investment plan cannot modify their plans. Notice must be given to employees in advance of a pending blackout.
Investopedia Says:
1. This term is often in regards to contracts, policies and business activities.
2. In a firm, a blackout period may happen because a plan is being restructured or altered, for example, if a pension fund is shifting from one fund manager to another at a different bank.
October 15, 2008 at 2:29 pm
Adrian, as you confirmed earlier, these are the corruptible practices that affects consumers with minimal redress. Thanks for opening my eyes.
October 15, 2008 at 7:17 pm
Only monetarily-unaware fools would place ASSets with Insurance scammers.
You deserve what you get.
Cut your losses and duck out and RUN.
Buy gold – if you can
Desperate times call for desperate measures.
Who do you trust?
Barclays? HA!
Butterfield? First Caribbean?
Nova Scotia? RBC??
Who’s next to topple?
Faith and Trust are HISTORY,dude!
You trust ANYone these days?
More fool you!
October 15, 2008 at 11:17 pm
After an internet search this is all I could find for now:
http://www.prudential.com/media/managed/DOLissuesinterimfinalrules.pdf
Quote from above link: “the term “blackout” means a period of more than
three consecutive business days during which participants or beneficiaries are temporarily
suspended or restricted from directing or diversifying investments, or obtaining loans or
distributions from the plan. Typically, these blackout periods occur when a plan is changing its
recordkeeper or investment options, or in plan merger or spin-off situations.”
See also http://www.icmarc.org/xp/plans/philadelphia/overview.html
http//www.felhaber.com/newsletters/BusReportDec2002FW.pdf
October 16, 2008 at 3:26 pm
Goodmorning Cliverton. I made a call to Sagicor yesterday morning and I was told that it is a serious problem where almost every policy holder using direct debit received letters pertaining to lapsing. This is not a small issue, but a serious issue that might be bordering on accounts tampering due to the massive amount of calls to that company. I check with some of my friends who did received such letters, some of them when in and pay thinking the fault might be theirs.
As I stated in my submission. If these policy holders were in arrears, why wait months and even years to inform them. If I was the CEO, I would fire myself along with the CFO and all the intermediary managers for allowing such a financial embarrassment to plague on the company.
October 20, 2008 at 2:44 am
Tomorrow I am calling my agent and having my policy cashed out, for real.
Something seems a little too fishy for my liking.